Terms & Conditions
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Last updated: October 10, 2025
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Welcome to Wild Reach Email Marketing (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website and the professional services we provide. By accessing or using our website and services, you agree that you have read, understood, and are bound by these Terms. If you do not agree, you may not access or use our website or services.
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1. Website Owner and Service Description
This website is owned and operated by Wild Reach Email Marketing, a professional email marketing and automation consultancy.
Our website offers visitors access to information about our services, including but not limited to:
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- Email marketing strategy and campaign management
- Lifecycle marketing and automation setup
- Email audits, training, and consulting services
By accessing or using the website or purchasing our services, you acknowledge that you are entering into a legally binding agreement with us.
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2. Eligibility
To use our website or receive our services, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and possess the legal authority to enter into these Terms. You may not use our website or services if doing so is prohibited under any law applicable to you.
3. Services and Payment
All services are provided on a professional, project, or subscription basis as outlined on our website or agreed upon in writing.
When purchasing a service, you agree that:
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- You have reviewed all service details before making a payment.
- You enter into a legally binding contract upon completing your purchase or signing a service agreement.
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Prices for services are listed on our website or in a service proposal and may change at our discretion.
All payments are due in accordance with the terms set forth in your invoice or subscription plan. We reserve the right to correct pricing errors and update service rates at any time.
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4. Refund and Cancellation Policy
Due to the nature of digital and professional consulting services, all sales are final once a project has commenced or services have been delivered. However, if you cancel before work begins, you may be eligible for a partial refund at our discretion. If you believe there is an issue with your service, please contact us directly at tiffany@wildreachemail.com so we can review and resolve the matter.
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5. Retention of Right to Change Offering
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We reserve the right to:
- Modify or discontinue any service at any time without prior notice.
- Restrict access to certain features or sections of the website.
- Temporarily or permanently suspend access to services for maintenance, updates, or misuse.
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We are not liable for any modification, price change, suspension, or discontinuance of our offerings.
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6. Intellectual Property
All materials on this website—including text, graphics, logos, images, audio, videos, and software—are the intellectual property of Wild Reach Email Marketing and are protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written consent.
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7. User Content
If you provide or upload any content (such as testimonials, files, or feedback), you confirm that you have all necessary rights to that content. You grant Wild Reach Email Marketing a non-exclusive, royalty-free license to use, display, and distribute such content as part of our website or marketing materials.
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8. Account Suspension or Termination
We may suspend or terminate your access to our website or services at our discretion if you:
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- Violate these Terms
- Engage in fraudulent or abusive behavior
- Fail to make timely payments for services
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You may also cancel your services at any time by contacting us directly. Any prepaid fees are non-refundable once work has begun.
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9. Indemnification
You agree to indemnify and hold Wild Reach Email Marketing, its owners, and employees harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or services, or any violation of these Terms.
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10. Limitation of Liability
To the fullest extent permitted by law, Wild Reach Email Marketing shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or services. We do not guarantee specific results from our services and assume no responsibility for external factors beyond our control, such as changes in email platform algorithms or third-party integrations.
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11. Modifications to These Terms
We may update these Terms at any time without prior notice. Changes take effect immediately upon posting on this page. Continued use of the website or services after such changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.
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12. Promotional Communications
By providing your contact information, you agree to receive occasional promotional emails or messages about our services. You may opt out at any time by contacting us or clicking “unsubscribe” in our emails.
13. Governing Law and Jurisdiction
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These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the courts of King County, Washington.
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14. Contact Information
For questions, support, or legal correspondence, please contact us:
Wild Reach Email Marketing
Email: tiffany@wildreachemail.com
Website: www.wildreachemail.com